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faqFrequently Asked Questions...

help index / frequently asked questions

Below you will find some frequently asked questions together with their answers, if your question is not covered here please use our ask a question facility or email us and we will get back to you straight away.

Q. You are based in Cornwall, we're miles away, will this cause a problem?

A. No, we have developed web sites for companies we have never met face to face, the geographical distance is irrelevant. With the speed and simplicity of email combined with our policy of uploading your sample site as it progresses for you to view. This will not cause a problem. If it is a concern we can arrange a meeting in the first instance if required.

Q. How much will it cost?

A. This depends entirely on your requirement, we have compiled some basic pricing information here.

Q. Will I need to pay you in advance, if so, what happens if I'm not happy with the work?

A. Generally we do not take payment up front though we do reserve the right to ask for a deposit in some circumstances, ultimately though we are not happy until you are.

Q. I want to sell from my web site, will the transactions be secure?

A. Yes, the server we use is Thawte certified and encrypts the information before it is sent. Depending on the system engaged you will generally collect your orders from a secure server area.

Q. How will people find my web site?

A. This is down to a combination of design factors, submission of your URL to the right places and your own marketing strategies, we will discuss all this in depth with you.

Q. How long will it take to build the site?

A. This will come down to a number of factors, for example general complexity and size of the site. We aim to get at least one page up for you within a couple of days of receiving your commission. Other factors that affect completion time will include the time it takes the client to supply us with content information, specific images etc.

Have we answered your question?, if not please use our ask a question facility or email us

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